Since 1996 Symphony Pools has been a proud of member of the Master Pools Guild, an association that has over 110 members today – 90 across the United States and the balance around the world, but it is more than an association of craftsmen. It is a fellowship of friends where business ideas are shared among confidants. Two educational meetings are held each year devoted to keeping abreast of the latest technical and business practices. If any member has a design or technical challenge, the other members are there as consultants. In addition to direct consultation an Inquiries Systems allows members to request overnight input from all members on how best to meet any technical or creative challenges they encounter. Members are “here to share” in their common commitment to building the world’s finest pools.

The Master Pools Guild was formed in 1962 by a small group of quality independent pool builders – craftsmen who realized the potential of sharing ideas and pooling their buying power. The marketplace then was evolving quickly with the travelling public demanding bigger and more complex designs than ever before. They wanted ideas they experienced on resort pools while on holidays. Pool equipment and construction techniques were also evolving quickly to keep up with the marketplace trends. The challenge for builders was determining if the new equipment technology would perform as promised and ensuring that engineering of the new special features would perform as conceived.

The Guild provided these builders over the years with both a feedback system on new equipment performance as well as a pooling of expertise to address how to best design the engineering of these new features. The first slogan for the Master Pools Guild was “We come to share.” That sentiment still persists.

Symphony Pools is honored to be among some of the world’s finest craftsmen who are dedicated to building the world’s finest pools. In the past fifty years tens of thousands of homeowners have created family memories in pools built by Master Pools Builders. They taught their children to swim in them and their children taught their children. All have experienced the incredible lifestyle magic pools have brought to their home environment and families.

Our Vision

The Master Pools Guild will continue to grow as the preeminent network of the finest pool builders in the world by…

  • Providing a forum for members to share building techniques, technology and creative design ideas in their continuous pursuit of building the world’s finest pools

  • Embracing a common Code of Ethics relating to integrity, good business practice and respect for the rights of clients, employees and suppliers

  • Developing a global network that clients can trust for quality and value from every member worldwide

Our Code of Ethics

The members of the Master Pools Organization are dedicated to the following principles and policies.

  1. To hold inviolate the concepts of free enterprise and unselfish service to the public.

  2. To continually strive to gain respect for the industry, both on the local community and national level.

  3. To make the largest contribution possible to the health, safety and welfare of the public in the installation, maintenance and operation of swimming pools.

  4. To support all efforts to improve swimming pool products and service, and to encourage research and the development of new materials and methods.

  5. To advertise and sell the merits of their own products and refrain from attacking competitors or reflecting unfairly on their products, service, or methods of doing business.

  6. To reveal all the material facts, to avoid concealment of information, and to refrain from the use on innuendoes in advertising and selling that might cause customers to be misled, so that the truth about their services or products may be fully understood by the trusting as well as the analytical.

  7. To advertise only bonafide prices and products and to refrain from the use of “bait” advertising methods.

  8. To design or build in a manner compatible in every respect with public health and safety, and to comply with all applicable laws, ordinances or regulations.

  9. To fulfill all contractual obligations, to offer a reasonable warrant of products and services, and to perform on such warranty, either written or implied, where justifiable claims are in order, and to do this without hesitation.

  10. To refrain from owning, investing in, joining, advising, operating, being employed by, or otherwise participating in, directly or indirectly, any organization similar to the Master Pools Organization.