Hear What Our Customers Have To Say

Randy and Liz made the whole process easy and fun.They guided us in making decisions, they allowed us ample time to make decisions and provided great information.

-James in Simi Valley

I recommended Symphony Pools to several people which Iā€™m sure would be more than happy with what they get.

-Patricia in Simi Valley

Symphony put in our ozone pool six years ago. They kept on their original budget, AND they kept to their time table. Our pool also incorporated Moroccan tile that they worked with as though they did all their pools in that sort of material. We get many, many compliments, and haven’t had an issue since the initial installation. Although I don’t usually review, I do like to give credit where due, so better late than never! Bravo Symphony!

-Vicki in Los Angeles

I had a great experience with Symphony Pools. They always consulted me about any changes or questions regarding the pool. Everyone I dealt with was courteous and experienced.

-Virginia in Studio City

When my husband and I decided to put a pool in our backyard, we interviewed Randy Bauer regarding installing a pool, a built in BBQ and new stamped concrete. Randy drew up a lovely design that flows beautifully and is functional for family use and for entertaining. Randy and his crew worked with the utmost professionalism and completed the job in the time frame that was promised. We couldn’t be happier with our backyard and receive compliments by all who see it!

-Vicki in Newhall

To Master Pool and Spa Builder Randy Bauer and the Entire Team at Symphony Pools Inc.: My wife and I wanted to take a minute and say how much we appreciate your hard work and professionalism in the construction of our pool, spa and wonderful landscape. They say it is in the details, and you handled all of the details with excellent results. Your dedication to what you do best is gratefully appreciated. We are happier than you can imagine and have been enjoying every minute in our pool. We asked you to design and plan all the details and we really appreciate you doing so, as the pool and spa are not only functional to perfection, but a work of art. My life long dream to get our lap pool built with an electric cover and super fast efficient heater has finally come true. As a master swimmer I will always credit you for my getting back in shape which will contribute to extending my life so I can enjoy many more years to come with the family.

-Steve in Simi Valley

My experience with Symphony Pools was very very good throughout the entire process. I wanted to create a somewhat unusual pool/spa in my small backyard in Silver Lake. Ideally, I wanted something quite small (8×10) that could act as BOTH a plunge pool that is cooling in the heat and quickly warm up to be a spa. Working with another recommended pool contractor, I was met with puzzled looks and little followup. Randy Bauer, by contrast, knew exactly what I was looking for and talked about various ways we could accomplish my objectives.

The design process went very well, the installation was as described by Randy in terms of timing, mess, progress. The various crews that came through to do the work were friendly and cleaned up after themselves quite well. And the cost came in right where it was quoted.

Most important, the experience working with Randy and his people (office staff, job supervisor) was always cordial, helpful, friendly. I highly recommend Symphony Pools…

-Tim in Los Angeles

The staff at Symphony Pools are AMAZING! Professional, polite and a pleasure to do business with. Randy (Pres/ CEO) is an absolute delight. I did not have an existing pool and was looking to put one in. I had no idea what to expect . He spent 4 hours with me on the consult which was probably more than he had planned but he patiently explained every aspect of the installation and all of my choices. Never once did I feel less than a VIP if I wanted to conserve money or make an out of the box choice.

He has been in the business for over 30 years with an impressive roster of clientele and I still felt as though I was his only customer.

Whether it was Randy , Brian or Gary returning my call, these gentlemen got the job done fast and efficiently. I couldn’t have been more pleased with my beautiful new pool or the work that was done.

Additionally, it was made abundantly clear to me that just because the pool was completed this did not preclude me from calling if I had any follow up questions or needs.

Thank you all for my pool and for making the whole experience enjoyable!

-Julian in Van Nuys

I had a great experience with Symphony Pools. They always consulted me about any changes or questions regarding the pool. Everyone I dealt with was courteous and experienced.

-Virgina in Studio City

When my husband and I decided to put a pool in our backyard, we interviewed Randy Bauer regarding installing a pool, a built in BBQ and new stamped concrete. Randy drew up a lovely design that flows beautifully and is functional for family use and for entertaining. Randy and his crew worked with the utmost professionalism and completed the job in the time frame that was promised. We couldn’t be happier with our backyard and receive compliments by all who see it!

-Vicki in Santa Clarita

I am pleased to review Randy Bauer and Symphony Pools. I wanted to put in a pool with a 25 yard lap lane and I interviewed numerous pool contractors. My pool was a challenging build (in fact several contractors said it could not be done due to space and slope to neighbors yard.) Randy from Symphony Pools was by far the most knowledgeable and even though his estimate was not the cheapest I selected him (which was the best decision I have made relating to my home remodeling.)

I originally hired a design architect to design the pool but very quickly realized that this was not needed as Randy was able to apply his wealth of design knowledge to my pool design. He was very patient throughout the design phase and was able to bring as many material samples as I needed. I quickly expanded scope and had Randy design (and build) the entire yard which included a firepit, fountain, walls, and outside kitchen.

The construction was amazing – always on time and Randy was closely and personally involved in all phases of the construction. He was always accessible and very accomodating to my questions and change orders. He also knows how to work very effectively with the city / permit process – which is very important! The pools was completed on time and exceeded our expectations.

It has been 6 years since the pool was built and it looks as good as it did on opening day and everything works flawlessly. All of my friends and family love the pool. I absolutely recommend Randy and Symphony Pools for your pool (and outdoor entertainment.)

I would be happy to speak with anyone in person about Symphony Pools. Additionally I would be happy to give you a pool tour in person. Randy can put you in touch with me.

Randy – we still love the pool 6 years later – thank you!

-Mike in Los Angeles

The Symphony team did an excellent job on my extensive remodel.

This challenging project and creative pool remodel requiring intense cooperation with designer Rick Doten. The Symphony team helped to create solutions, timelines, interactions for significant job with colors, art mosaics (Darlene Gleason), tiling, wood, hardscaping and landscaping.

When I get to do another pool project, I’ll go with Symphony Pools!

-Jimmy in Malibu

Symphony Pools is music to these homeowners’ ears. Randy and Gary are amazing.

We have gone through four different contractors for different jobs at my house and Symphony Pools sets the gold standard for contractors. They gave a reasonable bid (not the cheapest but detailed and within our budget), started on time, kept on budget, did a great build, and did not lose focus at any point. We never felt like we had to chase them for answers and they were always available to talk about any questions we had about the pool.

If we ever build another pool in LA, we will use Symphony again (as long as their prices remain reasonable).

So, in conclusion, if you want a great, reliable pool builder, hire Symphony Pools. Enough said.

-Joe in Los Angeles

Randy Bauer of Symphony Pools is an amazing contractor. He and his company are everything that one could want in a pool contractor. It’s honest, he communicates clearly, he is creative and filled with great ideas. We had been in our house for many years before we did our yard. Now we have a dream yard, our own little paradise and we are the envy of all of our neighbors and everyone who visits our home. We do not have a particularly large lot, but with Randy’s help we were able to use it perfectly and included a pool with a swim jet, a hot tub, and large deck with a living area, dining area and barbecue.

The photos that we have do not do it justice. Instead, I would invite anyone who is considering hiring Randy to come over, take a look and see for yourself.

Over the years we have done a lot of work to our home. Without a doubt the best contractor that we hired was Symphony Pools.

-Michael in Los Angeles

Symphony Pools designed and built an in-ground pool and spa in our backyard. With limited space to work with, they created exactly what we expected, a pool that has stood the test of time in quality, design, and satisfaction. The work was done in a timely manner and the cost did not exceed the estimate that we were provided at the inception of their work. Ten years later, we are still in love with our backyard because of their insight and expertise.

-Nick in Simi Valley

I am writing this to express my sincere satisfaction with a pool project that was recently built by Symphony Pools at my home. I reside on a steep hillside slope and building a pool on the site was thought of by many to be a fool hardy, if not impossible, project. In fact, I had tried at this for years speaking with several pool builders but never taking any real headway. However, after contacting Symphony Pools, the project took on a wholly different and achievable tone. Symphony Pools proceeded to work with us from start to finish, through a very difficult permitting process, to achieve what we consider to be an amazing pool. Symphony Pools was also very client friendly in their approach and were a pleasure to deal with throughout the entire process. I can honestly say that we would not have been able to build this pool were it not for them.

One additional point that I’d like to make is that at one point during the excavation stage for the caissons, we encountered more fill than we expected. Per the contract, Symphony Pools could have charged us significantly more than the original contract price as a result of this fill overage. It simply would have been their contractual right to do so. However, they chose to simply pass directly on to us the cost incurred from the subcontractor for the additional excavation. I think this more than anything attests to their character and shows that they would not take advantage of an unforeseen development to the detriment of the client.

In summary, I cannot think of a finer contractor for anyone who is considering the addition of a pool to their home. I would be more than happy to personally speak with anyone regarding Symphony Pools.

-Ray in Hollywood Hills

I would like to officially thank Symphony Pools (and all of the contractors) for doing such an outstanding job. I could not have wished for a more courteous and competent company to guide us through this project. The pool and BBQ are amazing. Randy was very patient with me and my change orders and I appreciated his guidance and extensive knowledge ā€“ he was the key to the beautiful pool we have. Elizabeth was very good about keeping up with the change orders. Special thanks also to Mike F. and Gary ā€“ unbelievably professional.

I would be more than happy to provide references for Symphony at any time in the future ā€“ this includes showing people in person. Please come by and take some photos for your web site in a month or so when all the landscaping is in full stride.

I wish Symphony continued success in the future.

-Mike in Los Angeles

After years of contemplating a pool remodel and considering several designs that just didn’t seem right, we were referred to Symphony Pools by an architect friend who had worked with them. Randy and his design team were able to convert our incomplete vision into a fantastic plan which completely transformed the shape and added a spa to our late 60’s era pool. Based on his suggestion and design, we added an outdoor kitchen to our project, and converted a wasted area in the back corner of our yard into a raised deck with fire pit which has become an extra room for our home.

We were very involved in the design process and had specific ideas of how we wanted the stone to be cut and the patterns laid out. Throughout, Randy and his subcontractors were receptive to our requests. As with all construction projects, there were some unexpected bumps in the road and fixable mistakes. Randy and his team were always responsive and pleasant about taking care of the issues as they arose.

We’re thrilled with the final outcome of our remodeled back yard – it was worth the wait to find the right company who understood our vision and budget, and has been willing to stand by their work.

-Cheryl in Sherman Oaks

Excellent experience. I think Randy and Liz were a pleasure to work with.

-Jack in Agoura Hills

Re-designed, reshaped, replumbed, retiled, and re-surfaced our pool. The staff is courteous and professional. The office consistently follows-up to ensure we are satisfied with the work.

-Tony in Beverly Hills

I employed Symphony Pools, Inc. to construct a residential swimming pool with an electric cover, spa, The company under the direction of Randy Bauer, CEO, did an excellent job and we are currently enjoying the pool and spa. Randy Bauer. CEO, and Gary Lewin, Project Construction Manager were very responsive when a need arose for a question to be answered or an educational tutorial on pool and equipment function and maintenance was indicated. They also recommended an excellent pool service company to manage the pool and pool equipment on a weekly basis. We are extremely satisfied and happy with the recommended pool service company, Steve’s Pool and Spa, Inc. They are doing a most excellent job of servicing our pool and spa. All in all we are very happy with the outcome of our pool and spa project and would highly recommend Symphony Pools, Inc., should you be considering a pool and spa project in the foreseeable.future.

-Jack in West Hills

The Symphony Pools team was a pleasure to work with and beyond professional from day one. We decided to go with Symphony Pools after receiving other competitive bids and because they were referred to us by a friend who owns Nassau Pools in Florida. We are very happy with our choice. Randy, Brian and Gary were always responsive to my many emails, texts and phone calls. As with any construction project, there were a couple of glitches along the way, but nothing that would stop me from recommending Symphony Pools to anyone and everyone.

The timeline was met and the budget did not stray far from the original bid, except for upgrades we requested.

The bottom line is that we’re beyond happy with the end result of the pool, spa and swim jet. The pool compliments the small space which includes a new deck and patio creating a beautiful backyard oasis. If you’re looking for an experienced, responsive, professional team, then you can’t go wrong with Symphony Pools.

-Sebastian in Los Angeles

As lead designer for this extensive outdoor renovation I worked closely with Symphony Pools. They are a solid team of professionals and I wouldn’t hesitate to work with them again. Our project included custom mosaic work, reconfiguring the existing pool shape, tiles, lighting and a new Baja shelf. Randy [the owner] is very experienced and was able to provide very helpful insight into how best to achieve our goals and the various options available at each juncture in the process. Gary [lead project manager] was valuable in the day to day process and in providing information and solutions when the expected “unexpected” problems would appear. As with any project of this scale behind the scenes there was the usual amount of paperwork and organization and Brian at the office was great, he made things very simple. All in all I’d definitely encourage you to at least interview this company prior to choosing your vendor for an upcoming pool project.

-Rick in Malibu

We remodeled a jacuzzi spa from 1972. The guys at Symphony Pool were just great. They re-plastered using Quartzite. They helped me with color choice. We retiled the spa with Heath tiles and put in water arc which they helped me pick out. Our whole family love the results. They were helpful, neat, organized, and just fantastic. Randy, the owner, helped us plan out the updates and he re-configured and had all of our equipment modernized.

-Liz in Los Angeles

Randy and the entire team at Symphony Pools has been a pleasure to work with – great communication, beautiful quality of work and a lovely outcome. Our new pool is gorgeous. Costwise it came in exactly as Randy had said it would. I would highly recommend Symphony to my clients, friends and family.

-Natalie in Culver City